About the Technical Support category

This category is for all support related to any technical support. This is a combination of the previous Technical Support, Issues and Git Help categories.

Hi. I’m unable to register/login to the player portal. Please assist. Email: marvinthobe@gmail.com
When I attempt a password reset, I get:

“Cannot reset password for the user as there is no registered/verified email or phone_number (Service: AWSCognitoIdentityProvider; Status Code: 400; Error Code: InvalidParameterException; Request ID: 6d80aac7-c70c-4242-9ee9-3f6ffd546116; Proxy: null)”