Submissions stuck

styphoiz · August 16, 2022, 4:00pm

Entelect team, please can you check the portal, I’ve had submissions stuck since last night.

Jenique · August 16, 2022, 5:16pm

Hey @styphoiz

thanks for pointing this out we’re looking into it

styphoiz · August 17, 2022, 7:00am

Thanks @Jenique, any idea when this will be resolved?

styphoiz · August 17, 2022, 11:57am

This looks fixed now @Jenique, thanks, please confirm the previous runs still pending wont affect the latest upload

Jenique · August 17, 2022, 4:12pm

Hey @styphoiz I’ll confirm with the submissions team

Jenique · August 18, 2022, 5:20pm

Hey @styphoiz I’ve checked with the team. The latest submission will be the one that is used in the tournament .

The Queueing might be an issue if your bots are different in each submission. If you want to be certain you can upload again

Hope that helps

styphoiz · August 19, 2022, 5:37pm

Hi @Jenique, uploads are sitting as in progress since over an hour, I’m done for today, not sure if it’s an issue with portal again, I’ll check in the morning if it’s complete.

styphoiz · August 20, 2022, 6:21am

Checked now and matches from last night are still stuck in progress.

Jenique · August 20, 2022, 10:49am

Hey @styphoiz thanks for pointing this out. It is an issue on our side I’ll have a look now